Privacy Policy

1. Introduction

Daita Corp. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our data ingestion and AI services platform.

2. Information We Collect

Account Information

• Name, email address, and contact details
• Company information and billing details
• Account preferences and settings

Usage Data

• API usage patterns and frequency
• Feature utilization and performance metrics
• Error logs and diagnostic information

Processing Data

• Data files uploaded for processing (temporarily)
• Schema information and mapping configurations
• Processing results and transformation outputs

3. How We Use Your Information

We use collected information to:

• Provide and maintain our data processing services
• Process your data according to your instructions
• Bill for usage and manage your account
• Provide customer support and technical assistance
• Improve our services and develop new features
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

4. Data Processing Principles

Your Data Ownership

You retain full ownership and control of your data. We act as a data processor, handling your data solely according to your instructions through our service.

Processing Limitations

• We do not use your data to train our AI models without explicit consent
• Data is processed only for the specific services you request
• We do not sell, rent, or share your data with third parties for marketing

Data Retention

• Processing data is typically deleted within 30 days after processing completion
• Account information is retained while your account is active
• Backup data may be retained for up to 90 days for disaster recovery
• We may retain aggregated, anonymized usage statistics indefinitely

5. Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response and breach notification procedures

6. Third-Party Services

We may use trusted third-party services for:

• Payment processing (Stripe)
• Authentication services (WorkOS)
• Cloud infrastructure providers (AWS, etc.)
• Analytics and monitoring tools

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

7. Your Privacy Rights

Depending on your location, you may have rights including:

• Access: Request information about data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of processing

To exercise these rights, contact us at privacy@daita.tech. We will respond within the timeframes required by applicable law.

8. International Data Transfers

Our services are primarily hosted in the United States. If you are located outside the US, your data may be transferred to and processed in the US or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Maintaining your login session
• Remembering your preferences
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookie settings through your browser, though some functionality may be limited if you disable certain cookies.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. The "Last updated" date indicates when the policy was last revised.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact: